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I began my apprenticeship with Robert Moffatt in 1996. Mr. Moffatt was, at that time, the concert and artist piano technician serving the Calgary Centre for Performing Arts (now the EPCOR Centre). Under his tutelage, I learned concert tuning, repairs, regulation and rebuilding. I had the privilege of working on the Steinway Model "D" pianos at the EPCOR Centre (replacing hammers, regulating, and performing general maintenance). I also worked on their Yamaha pianos, and developed an appreciation for the Yamaha as a well built and responsive instrument.

In 2000, I was accepted as an unpaid apprentice with Steinway & Sons Concert and Artist Department in London, England. I worked there under Ulrich Gerhartz (a phenomenal technician!) and his other apprentice, Roberta Gillespie (another amazing tech in her own right). My focus in London was on what Mr. Gerhartz called the 'final 15%'; he assumed that Steinway pianos coming from Hamburg were 85% of the way to perfect, and that our job was to take them the rest of the way there.

During my tenure, not only did I learn a variety of new techniques and approaches to concert piano work, I also had the privilege of working on the pianos at Steinway Hall, Wigmore Hall and the Barbican and Southbank Centres. Artists who have played pianos I have worked on include Andras Schiff, Mitsuko Uchida, Alfred Brendel, Daniel Barenboim, Pierre Boulez (well, he's a conductor and a sue me. ) and Murray Perahia.

I still have lots to learn.


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